Greetings 

   This HELP explains the "Forms" used to enable you to create an account on our site as a User with authenticated Role(s).  Are you a "New User?"   If yes, then first complete the form described next as Create New Account This form is normally only completed once  (in the beginning) when you create your new "Account" with us.  These are the fields to complete in  this form:

• User Name    The name you choose need not be your real name. Typically, this is your "Fun" name or "Handle." 
• Password   Enter at least 5 characters of assorted letters, numbers, and special characters. Note that the data you enter is puposefully hidden from view.  Passwords are encoded and saved on the server in a manner that precludes us from viewing or retrieving them.
• Confirm Password  is asking you retype your New Password just to insure you typed what you intended. Both entries must match.
• Email Address  This is your Email address.  We send replacement passwords to this address, and it is one of the data items we use to validate User's for certain Roles.
• Security Question   Enter a question we can use in case you forget your password.  We will ask you this question.
• Security Answer  Enter the answer to the question you posed above.  When we ask your question, this is the answer you are to provide.

Afte successfully completing the above, you will become a User.   However, you will not yet have any assigned Role(s).

Select Role(s) of interest  Roles identify your area(s) of interest. To Add a Role, select a desired role from the list box, and click Add Role. To delete a role, do the same and select Delete Role.  Having a Role assigned is akin to being being granted priveledges to view certain web pages, and request certain services on our web site. Some  Roles require additional informationl from you so that we can "Authenticate" you before we can  grant you these special services and features.  Roles help us maintain a level of Security for our services.

For Roles like "Sterling Agent," "Owner-Landlord," and "Guest-Tenant" we  "Authenticate" you with data we already have on file about you in our office database.  In authentication: your Email address, your real name, and your answer to our secret question (like Tax ID data) are examples of three pieces of data we use that must match exactly the data we already have on file. In Authentication, you will be asked to enter your "Real Name."  If your name in our data files is "Joe or Mary Smith" you may repy either "Joe Smith" or "Mary Smith."    If any of the three data answers do not match the data already in our files, you will not be authenticated for the requested Role.  If you are having trouble logging into roles, first send us an Email explaining your problem.  DO NOT Email us data like TAX ID numbers because Internet Email is not a secure medium.  We must speak with you personally to validate your TAX ID data.  If you fail in your attempt(s) to authenticate 3 times, you will be logged off our system and a warning notification will be created and sent to our office. A subsequent failed attempt will purge your User account.

Log In   After you have created your account, you will only need to use the "Log In" form in all future visits to our site.

"Remember me next time"   will create a Cookie with your Log In data on your computer. This is useful when you expect to briefly leave our site and  return very soon.  This persists for about 20 minutes.

There are 3 hyperlinks enclosed inside the Log In form:

Create New Account  To offer "First time" Users guidance to creating a new account

Email Password  If you forgot your password, you can click this link, provide your User Name, and answer your Security question, and a NEW (very cryptic) password will be Emailed to you. After you receive the NEW password, you can cut-and-paste the new password into the Login form.  Normally, you would then change the password to a another less cryptic password.

Help This will take you to this Help page you are on right now.

"?"  When you see a red "question mark" after a text box it is there to advise you must provide data  before the request can be completed..

Change Password   See "Password" described above.  Make it convenient to remember, but try to keep it complex.

Change Email Address  Here you may change the Password you supplied when you Created your account.

Best wishes.....  Click here to go to the "Log In" form